Paper stuck in printer , The print quality too bad

[Aasif88823]

The print quality too poor , and sometime when i print it stucks or i need to wait too long and sometime the printer sometime when i print just print half not complete

[Raj_05]

Hi @Aasif88823,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're dealing with multiple issues with your HP DeskJet Ink Advantage 2875 All-in-One Printer, including paper jams, poor print quality, and incomplete print jobs. Let's address each issue one by one.

Paper Stuck in Printer (Paper Jams):

Remove the Jammed Paper:

• Turn off the printer and unplug it.
• Open the paper tray and gently remove any jammed paper. Avoid tearing the paper.
• Check for any remaining pieces of paper or debris inside the printer.
• Carefully close the paper tray and plug the printer back in.

Prevent Future Jams:

• Make sure you’re using the correct type and size of paper for your printer.
• Avoid overloading the paper tray. Ensure the paper is neatly stacked and not bent or curled.
• Align the paper guides in the tray to fit the paper size.

Poor Print Quality:

Check Ink Levels:

• Ensure that your ink cartridges are not low or empty. Replace any low or empty cartridges.

Clean the Printhead:

• Open the HP printer software on your computer.
• Look for a maintenance or tools section, then select "Clean Printhead."
• Follow the on-screen instructions to complete the cleaning process.

Align the Printer:

• Open the HP printer software.
• Go to the maintenance section and select "Align Printer."
• Follow the prompts to complete the alignment.

Use High-Quality Paper:

• Ensure you’re using good quality paper that is recommended for your printer.

Incomplete Print Jobs:

Check for Driver Updates:

• Visit the HP Support website and download the latest drivers for your printer model.

Check Printer Settings:

• Ensure that the correct paper size and type are selected in the printer settings on your computer.

Avoid Overheating:

• If the printer is used for a long time without rest, it may overheat, leading to incomplete prints. Allow the printer to cool down for a while before using it again.

Restart Printer and Computer:

• Restart both your printer and computer to refresh their connections.

[Raj_05]

Long Print Times:

• Check Connection:
  • Ensure your printer is properly connected to the network or computer. A weak connection can cause delays.
• Reduce Print Quality for Speed:
  • If you don’t need high-quality prints, reduce the print quality in the printer settings to speed up the printing process.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support