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‎05-25-2022 12:51 AM - edited ‎05-25-2022 12:53 AM

HP Recommended
Product: HP Smart Tank 519 Wireless All-in-One
Operating System: Microsoft Windows 11

Printer Model: HP Smarttank 519 wireless all in one.

 

I had tried Photo printing after 6 cycles of cleaning and alignment, however, photo print quality is poor and dark. 

 

Configuration used: MAX DPI, glossy paper, etc..

 

Category:
5 REPLIES 5

‎05-28-2022 05:26 AM

HP Recommended

@new-color-print

 

Welcome to the HP Support Community.

 

I'd be happy to help.

 

Has this always been the case? Does it happen only with photos? What's the size and brand of paper being used?

 

Let us know 🙂

 

Thanks!


I am an HP Employee

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‎05-29-2022 02:24 AM

HP Recommended

Yes, always facing this issue with Photo print as text printing is okay.

 

For Photo printing, I used Glossy Photo print paper which is A4 size.

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‎05-29-2022 08:56 AM

HP Recommended

and what brand of photo paper is this?


I am an HP Employee

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‎05-29-2022 10:59 AM

HP Recommended

I used Epson full glossy photo print paper 

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‎05-30-2022 10:22 AM

HP Recommended

I did recommend you to use HP's photo paper and check if that helps.

 

Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!

 

Thanks!

 

Have a great day! 


I am an HP Employee

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