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Photosmart 6510 Not Printing Black Ink

HP Recommended
Macbook Air
macOS 10.15 Catalina

Photosmart 6510 B211a

 

My printer will print color, but not blank ink.

 

I tried printing alignment page, quality report, clean printhead + I tried to clean the cartridge to see if it was clogged and vent the cartridge and it still will not print. It is a full cartridge of black ink and is definitely not dried out.

 

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HP Support Agent
HP Support Agent
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HP Recommended

Hi @be252525,

  

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

Please reach out to HP Support in your region regarding the service options for your printer.

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it. 

 

Hope this helps!

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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