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Microsoft Windows 11

My HP tango printer will print pages and words but not pictures

1 REPLY 1
HP Recommended

@DPtango, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Tango Printer Not Printing Pictures! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

If your HP Tango printer prints text and pages correctly but does not print pictures, there might be a few reasons why this is happening. Here are some troubleshooting steps to resolve the issue:

Check Print Settings:

  • Ensure that the correct paper type and print quality settings are adjusted for printing pictures.
  • Open the print dialog box and verify that the picture is not being printed in grayscale.

Update Printer Drivers:

  • Make sure you have the latest printer drivers installed. You can download the latest drivers from the HP Support website.

Check Ink Levels:

  • Verify that the printer has sufficient ink in the cartridges. Low ink levels can affect the quality and ability to print pictures.

Use the Correct File Format:

  • Ensure that you are using a compatible file format (e.g., JPG, PNG) for the images you are trying to print.

Run HP Print and Scan Doctor:

  • HP provides a tool called HP Print and Scan Doctor, which can help diagnose and fix printing problems. Download and run this tool from the HP support website.

Printer Software Update:

  • Ensure that your printer's firmware is up to date.  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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