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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Just pulled two e75245 Color LaserJet printers out of the box and ran test pages. This is the result from both printers. Very noticeable streaks on color and mono prints. I put brand new toner cartridges in and the result was the same. I've ordered new drums as well and will replace when they arrive. 

 

Is there anything else that could be the cause of this?

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1 REPLY 1
HP Recommended

What is the printout like for the Print Quality test pages. The sample you show suggests a bad black drum unit but the PQ test would show each color on a separate page, making it easier to narrow down the issue.

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