Poor color quality after changing color cartridge.

[Exasperated10]

HP DeskJet 2700 Series

No error messages

Printer is connected to WIFI - signal strength excellent

No recent software or driver changes

Wireless internet connection

[Raj_05]

Hi @Exasperated10,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

If your HP DeskJet 2700 Series printer is not printing, even though it's connected to Wi-Fi and there are no error messages, you can try the following steps to troubleshoot the issue.

• Check Printer Status: Ensure that there are no error messages on the printer itself. Make sure there are no paper jams, and the ink cartridges are properly installed.
• Print a Test Page: Use the printer's control panel to print a test page. This will help you determine if the issue is with the printer or the computer.
• Restart Printer: Turn off the printer, wait for a few seconds, and then turn it back on. This can sometimes resolve temporary communication issues.
• Restart Computer: If the problem persists, try restarting your computer. This can help refresh the connection between the computer and the printer.
• Check Print Queue: Open the print queue on your computer to ensure that there are no pending print jobs that might be causing the issue.
• Verify Connection: Confirm that the printer is still connected to the Wi-Fi network. You can do this by printing a network configuration page from the printer's control panel.
• Reconnect to Wi-Fi: If the printer is not connected to Wi-Fi, re-establish the connection. You may need to re-enter the Wi-Fi network password.
• Update Printer Firmware: Check if there is a firmware update available for your printer on the HP support website. Updating the firmware can resolve compatibility issues.
• Reinstall Printer Drivers: Even if there haven't been recent changes, try reinstalling the printer drivers on your computer. Visit the HP website, download the latest drivers for your printer model, and install them.
• Check Firewall/Antivirus Settings: Sometimes, firewall or antivirus settings can block communication between the computer and the printer. Temporarily disable these to see if it makes a difference.
• Use HP Print and Scan Doctor: Download and run the HP Print and Scan Doctor utility from the HP website. This tool can automatically diagnose and resolve printing problems.
• Factory Reset: As a last resort, you can perform a factory reset on the printer. Refer to your printer's manual for instructions on how to do this. Keep in mind that this will reset all settings on the printer.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support