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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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I have an HP Office Pro 6978. I make my own greeting cards using Hallmark Card Studio Deluxe and have never had problems with print quality. 9 out of 10 of the cards I print are fine, but there are certain ones that don't print right. I have cleaned print heads and aligned them, as well, and there's plenty of ink in the cartridges. I'm attaching what the card should look like and what it looks like when it comes out of the printer. Any ideas?
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clicking on results does not show any picture of the actual output
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