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Locked

‎03-02-2024 12:19 PM

HP Recommended
Operating System: Microsoft Windows 11

I bought a second HP Pro 9015 before I found out about the **bleep** HP has pulled with this ink requirement. I bought their ink and now they have locked one of them so I cant use it until some issue is resolved and I don't even know what the issue is.

 

Both of these POS are unplugged now and going in the trash.  I can't afford this but it makes me feel a lot better.

 

Category:
1 REPLY 1

‎03-04-2024 11:01 AM

HP Recommended

Hi @pmerritt1,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Could you elaborate on the issue for better understanding?

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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