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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
shamus57
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Print 5x7 photos on MFP M281fdw (HP Photo Paper CH097A)

HP Recommended
MFP M281fdw
Microsoft Windows 10 (64-bit)

I have a MFP M281fdw printer and HP Inkjet paper (CH097a) that is 5x7" (127x178mm; 53lb 200g/m2).  I cannot get photos to printer properly.  I've tried the manual feed (tray 1) and putting the 5x7 paper in tray 2.  All photos I print are cut-off. 

 

I've tried the following combinations w/o success:

Paper Size 

8.5x11       

JIS B6 (5.04x7.17) 

Japan double Hagaki Postcard Rotated (5.83x7.87)

5x8

 

I always use Paper Type = Card Glossy (176-220g)

 

I've also tried 'shrink to fit' and 'fill page.' with the above paper sizes.

 

Any help would be great.

 

1 REPLY 1
Kumar0307
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@shamus57, Welcome to the HP Support Community!

 

According to the printer specifications, this model printer does not support printing on a 5x7 paper. You may check under Paper handling section.

 

To know how to load the photo papers, refer to - Loading Paper and Envelopes

 

To know how to print photos from a Win PC, click here.

To create and print a custom size papers refer to - Creating Custom Paper Sizes

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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