Print faded on left side and vertical lines OfficeJet Pro 8710

[gigi81]

My Officejet 8710 started to develop this issue where the left-hand side of the page is faded and also vertical lines are interrupted. This only happens with the black ink cartridge. The other colors look fine.

I tried cleaning and aligning multiple times and finally replaced the cartridges but it still shows the same problem.

Any suggestion would be appreciated.

[sandytechy20]

@gigi81

Welcome to the HP support community.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
2. Select the country.
3. Enter the serial of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.