cancel
Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
54
Flag Post

Print faded on left side and vertical lines OfficeJet Pro 8710

HP Recommended
HP OfficeJet Pro 8710
Microsoft Windows 10 (64-bit)

My Officejet 8710 started to develop this issue where the left-hand side of the page is faded and also vertical lines are interrupted. This only happens with the black ink cartridge. The other colors look fine.

I tried cleaning and aligning multiple times and finally replaced the cartridges but it still shows the same problem.

Any suggestion would be appreciated.

1 REPLY 1
HP Support Agent
HP Support Agent
24,468 24,354 1,351 1,433
Message 2 of 2
Flag Post
HP Recommended

@gigi81

 

Welcome to the HP support community.

 

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this could be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation