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Print issue

HP Recommended
hp 6970
Microsoft Windows 10 (64-bit)

I have a HP6970 all in one printer and use HPinstant ink for cartridges. The colour printed has a pink hue and the colour green does not come out on maps.. Cyan cartridges have been replaced to no effect. has anyone had this problem?

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HP Support Agent
HP Support Agent
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HP Recommended

@Christine37, Welcome to the HP Support Community!

 

I understand you are having print quality issues with the printer. Kindly clean the printhead up to 2 times and print a quality page as shown in this document - Black or Color Ink Not Printing, Other Print Quality Issues

 

Try making a standalone copy in color and check if that works. By this, we can conclude if this is a hardware or a driver issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

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