Print issue

[Christine37]

I have a HP6970 all in one printer and use HPinstant ink for cartridges. The colour printed has a pink hue and the colour green does not come out on maps.. Cyan cartridges have been replaced to no effect. has anyone had this problem?

[Kumar0307]

@Christine37, Welcome to the HP Support Community!

I understand you are having print quality issues with the printer. Kindly clean the printhead up to 2 times and print a quality page as shown in this document - Black or Color Ink Not Printing, Other Print Quality Issues

Try making a standalone copy in color and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Hope this helps! Keep me posted. 

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