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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
jlissandrello
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Printed pages are not complete. Sections of the page are white.

HP Recommended
HP Photosmart 6520 series
Microsoft Windows 7 (64-bit)

When I try to print any type of text be it a spreadsheet or document, there are parts of the text that is missing. I replaced all the cartridges with new ink, I ran all the device services and all the results look good. The printer is aligned and cleaned. However, I can't print any pages without missing text. See picture.

 

Any thoughts on why this would be happening? I don't want to buy another printer yet.

 

HP Error.png

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The_Fossette
HP Support Agent
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@jlissandrello

 

I reviewed your post and I understand that you are getting white lines between the prints.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Are you facing the same issue when you make a copy?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/product/hp-photosmart-6520-e-all-in-one-printer-series/5169038/document...

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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jlissandrello
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Hello, Thanks for responding. I had seen these steps before and had already gone through them to no avail. I am attaching two photos of documents I printed right after each other. One looks fine and the other is unreadable. It doesn't make any sense. I never know which documents will print correctly and which ones will not.

Scan0001.jpgScan0002.jpg

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The_Fossette
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@jlissandrello

 

Are you facing the same issue when you make a copy?

 

Thanks!

The_Fossette
I am an HP Employee

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