Printer Catridge Not sitting properly in the slot

[Krishkay2020]

My printer cartridge not sitting properly on the groove. It comes out. How to solve this

[Hawks_Eye]

Hi @Krishkay2020 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

It can be frustrating when the printer cartridge doesn’t fit properly. 

Let’s troubleshoot and resolve this issue step by step:

 

1. Turn Off the Printer

Power off your printer and unplug it to avoid any accidental damage.

 

2. Inspect the Cartridge

Check for any physical damage on the cartridge, such as broken tabs or connectors.

Make sure you’re using the correct cartridge model for your HP printer. Some cartridges look similar but aren’t compatible.

 

3. Inspect the Cartridge Slot

Open the printer and carefully inspect the cartridge slot or groove where the cartridge is installed.

Look for any debris, misaligned components, or obstructions that might prevent the cartridge from sitting properly.

 

4. Reinstall the Cartridge

Hold the cartridge by its sides with the label facing up. Align it with the groove and push it gently but firmly until it clicks into place.

Ensure the cartridge is seated securely without forcing it, as excess pressure could damage the slot.

 

5. Reset the Printer

Close the printer cover and turn it back on.

Run a test print to ensure the cartridge is recognized and functioning.

 

6. Clean the Cartridge and Slot

Use a lint-free cloth to gently clean the contacts on both the cartridge and the printer (where the cartridge connects).

Dust or residue on the contacts can interfere with proper seating.

 

7. Check for Incorrect Installation

If the cartridge still comes loose, double-check the manual to ensure you’re installing it correctly.

Sometimes, pressing the cartridge in at the wrong angle can cause it to pop out.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye