HI from belgium ,
I bought an HP Office jet 4657 in 2017 @ mediamarkt in Bruxelles , Belgium .
It has never printed a single letter . Not a single one . Even on test print .
I had no time to return the product and didn't use the warranty and had an old hp printer still working .
I am quite knowlegable about techniques .
I changed the cardridge ( black ink )
Nothing seems wrong with the printer , no error messages at all .
This is still a mystery ...
Along the years , i 've bought 3 cheap models hp printers . I am NEVER gonna buy those **bleep**s again . Totally unreliable
for different reasons . Always a problem .
Good luck !