Printer HP2540 works and sound perfect.BUT does not print.

[DAC6]

HP2540 printer suddenly stopped printing. Ink cartridge levels  are OK and cartridge print heads have been cleaned. Machine works  and sounds exactly as normal but no print other than faint marks in the corner of the paper appears. It looks as if the cartridge heads are not touching the paper with the correct pressure. No thick paper has been used  nor has any damage been done to the machine. The machine has a very easy life and has been used very little. I cannot see any way of adjusting the contact pressure between paper and  cartridges.

  Is this  a sign that  it has come to the end of  its useful life?  If so I will replace it , but I would like to fix it if possible.

Any help and advice welcome please 

DAC8

[sandytechy20]

@DAC6 

Welcome to the HP support community.

I understand that you are getting print quality issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.