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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer Issue error

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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.
Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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07-30-2024 08:17 AM
Operating System: Microsoft Windows 10 (64-bit)
My Ink Tank Wireless 415 was not used for a month. Now when I try to print only magenta is being printed. I have tried printhead cleaning from the HP smart software several times. I removed the print heads and manually very carefully wiped the print head nozzles with damp cloth. Still only prints magenta and Black, after closer inspection I noticed that there is air in the hoses connecting the ink tank to the print head. I'm guessing priming the ink system like it is done during initial setup should work. How can I do that since the printer is already in use.
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