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‎05-15-2024 11:45 PM

HP Recommended

Hello. I have the HP deskjet advantage 3785. I bought this in the middle east and I am currently in the Philippines. How do I fix my settings to make my ink cartridge compatible? I currently have the ink advantage 680 ink. Thanksz

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1 REPLY 1

‎05-17-2024 09:46 AM

HP Recommended

Hi  @Zel129,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

If you move to a different country we need to perform a regional reset in order to make the printer work in the new region. I will surely help you with the Regional reset.

 

1. The printer should be connected using a printer USB cable to the computer.

2. You need to have the printer full feature software installed on your computer.

3. You need to have all the cartridges either from the region/country from where the printer was purchased originally or the new region/country to which you want to reset it to.

4. Make sure HP Smart App is installed too.

 

I hope this helps.

 

Take care and have a good day.

 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

 

 

Rachel571 

HP Support

.
Sneha_01- HP support
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