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‎10-28-2024 11:31 AM

HP Recommended
Product: HP OfficeJet 3830 All-in-One Printer

My printer is ALL OF A SUDDEN telling me it won’t print because my brand new black ink cartridge isn’t registered with Instant Ink. How can I get it to print? 

Category:
1 REPLY 1

‎10-30-2024 12:33 PM

HP Recommended

Hi @Leslie728,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I understand you're experiencing an issue with one of the ink cartridge that is installed on your printer.

To understand the issue and help you, please share the details listed below:

 

- Are you enrolled in the HP instant ink service or are you using store bought ink cartridges?

- May I know which application are you using to print?

- When was the last time your printer was working fine?

- Were there any changes made to your printer recently?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

 

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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