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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
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hatter88
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Printer asking for setup cartridges deskjet 3070a

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HP Deskjet 3070a

We've had a deskjet 3070a for several years, I think soeone has done a factory reset and it is no longer printing. We have HP cartridges installed but the printer is asking for setup cartridges which we no longer have - is there anyway we can reset / bypass this error?

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Jay_G24
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Hi @hatter88,

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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Jay_G24
HP Support Agent
HP Support Agent
14,170 14,137 1,158 1,278
Message 2 of 2
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Hi @hatter88,

 

We would have to perform an OOBE reset on the printer to bypass the error

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

View solution in original post

Was this reply helpful? Yes No
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