Printer asking for setup cartridges deskjet 3070a

[hatter88]

We've had a deskjet 3070a for several years, I think soeone has done a factory reset and it is no longer printing. We have HP cartridges installed but the printer is asking for setup cartridges which we no longer have - is there anyway we can reset / bypass this error?

[Jay_G24 · Accepted solution]

Hi @hatter88,

We would have to perform an OOBE reset on the printer to bypass the error

• The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.

• In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

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