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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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Message 1 of 2
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Flag Post

Printer flashing EO after replacing colour cartridge

HP Recommended
HP Envy Pro 6432

Just tried to replace the original colour ink cartridge with the first replacement sent via Instant Ink and it keeps flashing the error lights EO.  Put the original back in and it's fine.  Is this a dodge cartridge?  How do I return it for a replacement?

 

Thanks everyone.

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Message 2 of 2
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@LMEKildare

 

Welcome to HP Support Community


I would like to help

 

I have sent you a private message. Please check your Inbox


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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