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Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
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Microsoft Windows 11

HP Officejet Pro 8600 Plus

Issue: "magenta ink cartridge empty - replace cartridge".  Replaced cartridge and now printer message states - "One or more cartridges appear to be damaged - M,C,Y,K".  Replaced all 4 cartridges and message now states - "Yellow cartridge is empty, replace with a new cartridge". Installed another Yellow cartridge and now received the "One or more cartridges appear to be damaged - M,C,Y,K"

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