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HP Recommended

Printer is shooting out paper but no ink

1 REPLY 1
HP Recommended

Hi @Jzhari,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like there might be an issue with the ink cartridges or the printing mechanism in your HP printer. Here are some steps you can take to troubleshoot the problem.

 

  • Check ink levels: Make sure that the ink cartridges have enough ink. Most HP printers allow you to check ink levels through the printer software on your computer or directly on the printer's display panel.
  • Replace ink cartridges: If the ink levels are low or depleted, replace the ink cartridges with new ones. Sometimes, even if the cartridges still have ink, they might be clogged or malfunctioning.
  • Run printer maintenance: Many printers have a built-in maintenance or cleaning function that you can run to clean the print heads and clear any blockages. Refer to your printer's user manual for instructions on how to perform maintenance tasks.
  • Check for paper jams: Ensure that there are no paper jams or obstructions in the printer's paper path that could be preventing the ink from reaching the paper properly.
  • Print a test page: Print a test page to see if any ink is being deposited on the paper. 
  • Update printer drivers: Make sure that your printer drivers are up to date. Sometimes, outdated drivers can cause printing issues.

 

By following these steps, you should be able to identify and hopefully resolve the issue with your HP printer not depositing ink on the pages.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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