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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Trlampe
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Printer is skipping lines when printing

HP Recommended
HP Officejet 3830
Microsoft Windows XP

Printer skips lines, The alignment page was not detected

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JimRG
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Changed black cartridge. But "alignment page not detected." Now skips lines in black print.

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TEJ1602
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@Trlampe and @JimRG, Welcome to HP Support Community!

 

If you have already performed the steps from the document Black or Color Ink Not Printing, Other Print Quality Issues and the issue persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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