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‎04-19-2025 05:10 PM

HP Recommended
Product: HP Officejet Pro 8600 e-All-in-One Printer - N911a

My printer was purchased in US, but now I live in the MEXICO. How do I change the region of my printer to accept LATIN AMERICA ink cartridges? Now I have Z30 Cartridges.

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1 REPLY 1

‎04-21-2025 08:47 AM

HP Recommended

Hi @RafaelU 

 

Welcome to the HP Support Community!

 

Thanks for posting your query! We're here to help you get back up and running.

 

Since the printer will be used in a different region from where it was originally bought and used, we need to perform some changes called regional reset for your printer, only after that you will be able to use the printer with the current region ink cartridges.

 

I will be glad to assist you with the regional reset on your printer.

 

I'm sending you a private message to guide you on the next steps.

 

To access it, click the private message icon in the upper-right corner of your HP Support Community profile, next to your name.

 

If this resolves your issue, kindly mark this post as "Accepted Solution" and click "Yes" if it was helpful.

 

Take care and have a great day!

 

Regards,

Hawks_Eye

I am an HP Employee.

If my response helped, please mark it as an Accepted Solution! ✅ It helps others and spreads support.  Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 
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