Printer not printing in color in DIN A3

[Wolf0815]

Dear Community,

my mentioned printer does only print in color in DIN A4 but not in DIN A3.

What coukd be the problem here?

The newest driver is installed and firmeware is the latest.

Thanks for your support.

[Kuroi_Kenshi]

Hi @Wolf0815,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding printer not printing in colour!  

We're thrilled to have the opportunity to assist you and provide a solution.

It sounds like a driver setting or printer configuration issue. Try the following steps:

Check Printer Preferences

1. Go to Control Panel > Devices and Printers
2. Right-click your printer and select Printing Preferences
3. Check if:
   • Color Printing is enabled (not set to grayscale or B&W for A3)
   • Paper size is correctly set to A3
   • The correct paper type is selected (some settings default to B&W for certain paper types)

Check Application Print Settings

If printing from software like Word or Photoshop:

• Make sure A3 is selected as the paper size
• Ensure Color Mode is enabled under "Printer Properties"

Try a Different Driver

Even with the latest drivers, some models work better with an alternative:

• Uninstall the current driver
• Install the HP Universal Print Driver (PCL6) from HP’s website
• Restart and test printing again

Print a Test Page in A3

• Open Printer Properties > General > Print Test Page
• If the test page prints in color, the issue is software-specific
• If it’s still B&W, the issue is with the driver or printer settings

Let me know if this helps or if you need further troubleshooting! 😊

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,