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Recently the printer has started printing without the color blue. I have gone through every possible test and cannot figure out the issue. The paper type is correct and I have cleaned the printer head multiple times and nothing is fixing the issue. I did a copy test of my own with markers and the only colors that came out correct were red and magenta. I am not sure what else I can do to try and solve this. The printer is not even 6 months old. 

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@PA23

 

Welcome to the HP Support Community.

 

Please let us know which Printer you have.

 

Thanks 🙂


I am an HP Employee

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