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‎10-06-2023 03:13 PM

HP Recommended
Product: HP Officejet Pro 8620 e-All-in-One Printer

After 2 mos. of printer errors from a brand new set of print cartridges, I returned them yesterday to Office Depot & received a brand new set. I installed the new ones & at first all 4 were recognized by the printer. Within one minute, the error message popped up:  “One or more  (Black & Cyan) cartridges appear to be damaged. Remove them & replace with new cartridges.”

This is the second set of brand new cartridges!  I need help!  I haven’t been able to print since July 1st!

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