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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
ashleyydee28
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Printer not using black or dark colors

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HP OfficeJet Pro 8035
Microsoft Windows 10 (64-bit)

I was printing fine, and then all of a sudden my prints do not have the color black and instead printing in almost a negative film photo. Just wasted my photo paper and the ink it did use. Does anyone know why this happened? I ran the diagnostic test and it came out fine. I even took out the cartridges and put them back in. It is showing enough ink. 

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Echo_Lake
HP Support Agent
HP Support Agent
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@ashleyydee28

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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