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09-04-2023 12:03 AM
As the title states, my printer is sick. After performing the in-device maintenance, the printhead only prints black and magenta. I don't see a way of ordering a genuine replacement since they stopped selling them in their parts store, and I don't exactly trust 3rd party components. What are my options for this fix? I'd rather not throw an otherwise excellent printer out when the part can just be replaced.
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09-04-2023 01:17 AM
The printhead is not user replaceable on that printer model and can't be bought from the HP parts store.
You can take a risk ordering a printhead but it will need a lot of disassembly to replace it and the result is unknown.
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