Printer only prints tops of letters

[SherBearChildCa]

I don't know if this is a cartridge thing or a driver thing or none of the above thing.  But, my printer doesn't print the whole words in trying to print, it only prints top or bottom.  Officejet pro 8025

TIA

sher Bear 

 

[Nal_NR]

Hi @SherBearChildCa,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Are you able to copy and scan normally?

Step 1: Cancel the print job

Cancel the print job before performing a printer reset.

In Windows, search for and open Control Panel.

Under Hardware and Sound, click View devices and printers.

Double-click the printer icon, and then double-click See What's Printing.

The print queue opens.

Click the print job you want to cancel, and then click Document.

Click Cancel, and then click Yes to confirm the selection.

NOTE:

If the lights on the printer continue to blink after you cancel the print job, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending information. The printer returns to its ready state.

Continue to the next step.

Step 2: Reset the printer

Resetting the printer can often resolve printing issues.

With the printer turned on, disconnect the power cord from the printer.

Unplug the power cord from the power source.

Wait 60 seconds.

Reconnect the power cord to a wall outlet and to the printer.

NOTE:

HP recommends plugging the printer directly into a wall outlet.

Try to print. If the issue persists, continue to the next step.  Click here

Hope this helps! Keep me posted for further assistance.
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