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Microsoft Windows 11

I had to change my ink cartridge in the middle of printing. I did the realignment print and copy, then when it resumed printing, all the pages were either blank, had a few lines, or were so faint you couldn’t read it

1 REPLY 1
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@Mmarmstrong76, Welcome to HP Support Community,

 

Thank you for posting your query regarding the printer printing blank pages. I’m here to help by guiding you through steps to resolve this issue

 

Restart Print Spooler (Windows):

  1. Search services in the search box. Open the service menu.
  2. In the list, find Print Spooler.
  3. Right-click Print Spooler and click Restart.
    1. If it’s stopped, click Start instead.
  4. Close the window. Check if the issue persists 

Run HP Print and Scan Doctor (Windows only):

Update Printer Firmware (Update the firmware on an HP printer | HP® Support)

  • Go to the HP Customer Support - Software and Driver Downloads page. Enter your printer model number and search for the latest firmware update. Follow the instructions to download and install the firmware update.

Also, refer to these documents for further troubleshooting steps: 

HP printer prints blank pages | HP® Support

Printing an alignment page on an HP printer | HP® Support

 

I hope these steps help resolve the issue

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

If my response helped, please mark it as an Accepted Solution!  It helps others and spreads support. 💙 Also, tapping "Yes" on "Was this reply helpful?" makes a big difference! Thanks! 😊

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.