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‎09-19-2023 10:56 PM

HP Recommended

I have had problems with my connection to the internet, but I am confident I have solved this now. My printer is telling me it is out of all coloured ink but has some black ink. I want to test that it is working but it will not allow me to print. It says there is a problem with the supply system.
I do not want to spend the money on new ink if the printer isn't working.
How can I tell?

Category:
1 REPLY 1

‎09-24-2023 07:11 PM

HP Recommended

Hi @Kelli59,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.  

 

Please help us with the Printer serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support 

Raj_05
HP Support Community Moderator
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