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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
electroidAAL
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Message 1 of 2
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Printer will not accept non HP cartridges

HP Recommended
Officejet pro 8710
Microsoft Windows 10 (64-bit)

The new firmware will not accept non-HP cartridges.  I roll back the firmware and it keeps updating.  There is a law against requiring their cartridges.  Does anyone have a solution other than taking the to court?

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Repairatrooper
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Message 2 of 2
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HP Recommended

Go into the EWS on the printer and disable automatic updates.

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.


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