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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printer will not print black ink except for the printer info...

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12-04-2023 06:39 AM
Printer HP desk jet 2700 will not print black ink was fine the other day ! Printer is new so ink is ok and I have carried out alignment thing still not working
im ready to launch it out the window
hp help and support is utter rubbish with a virtual assistant that didn’t help fix the problem
12-06-2023 10:01 AM
Hi @Minxey_02,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that you are facing an issue with your printer that does not print.
To understand the issue and help you, please share the details listed below:
- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).
- Error messages or Blinking lights (if any) on the unit.
- When was the last time your printer was working fine?
- Were there any changes made to your printer recently?
- May I know to which device are you trying to connect your printer to eg: Windows PC, Mac, or Smartphone (Android or iPhone)?
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee