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‎05-14-2025 08:00 PM

HP Recommended
Operating System: Microsoft Windows 11

I have changed my cartridges and my printer will still not print. and then it goes into an error status. I have done everything and it still will not print. printer is less than a year old

 

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1 REPLY 1

‎05-15-2025 02:48 PM

HP Recommended

Please read this post then provide some details.  What printer model?  How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? What are any error messages on the printer or computer screen?  Are the new cartridges HP or third-party?


Bob Headrick,  HP Expert

I am not an employee of HP, I am a volunteer posting here on my own time.

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