Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open
Resolve Windows 10 or update issues on HP computer or printer– Click Here
Printer won't print black after installing new HP cartridges
@MLG7, Welcome to the HP Support Community!
I understand you are not able to print in black.
Check the ink levels, clean the printhead up to 2 times, and print a quality page as shown in this document - Black or Color Ink Not Printing, Other Print Quality Issues
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Have a great day!
KUMAR0307 I am an HP Employee
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