Printhead issue?

[Mszoo13]

I have an OfficeJet Pro 8600 that prints with white streaks.  I've gone thru all the cleaning, but nothing changed.  Is the problem the printhead?  Is it easy to replace?  I really like this machine and don’t want to replace it.

[A_Gayathri]

Hi @Mszoo13,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue white streaks in printouts on the HP Officejet Pro 8600 Plus are often due to a printhead issue, especially if you’ve already cleaned it thoroughly without improvement. Here are a few steps to try, as well as options if the printhead needs replacement:
 

1. Perform a Deep Cleaning

• The HP OfficeJet Pro 8600 has a “Deep Cleaning” or “Second-Level Cleaning” option accessible from the printer's settings or maintenance menu. This process can sometimes clear up more stubborn clogs than standard cleaning.

2. Check Ink Levels

• Low or depleted ink cartridges may also cause streaks. If any cartridges are low, try replacing them with fresh, genuine HP ink to ensure optimal performance.

3. Align the Printhead

• Misaligned printheads can also cause streaks. The alignment feature is in the printer's settings and can help improve print quality.

4. Manually Clean the Printhead Contacts

• Sometimes, residue builds up on the electrical contacts between the printhead and the printer, affecting print quality. To clean:
  • Power off the printer and unplug it.
  • Open the printer to access the printhead and ink cartridges, remove the cartridges, and gently clean the contacts on the printhead with a lint-free cloth and distilled water.

If none of these steps resolve the issue, the printhead may indeed be faulty.
 

Refer to this document: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911 User manual 

HP Inkjet printers - Printhead errors
Troubleshooting Print Quality Problems with HP Inkjet Printers
 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!