Printing Problems

[Nwearsch]

I don't have the option to print in color from my MAC laptop.

[Raj_05]

Hi @Nwearsch,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you can’t print in color from your HP ENVY Inspire 7955e All-in-One Printer on your Mac, try these steps.

Check Printer Settings:

• Go to System Preferences on your Mac.
• Open Printers & Scanners.
• Select your HP ENVY Inspire 7955e printer from the list.
• Click Options & Supplies, then Driver. Ensure the correct printer driver is installed.

Check Print Dialog Settings:

• When you go to print a document, in the print dialog box, look for an option like Color or Output. Make sure Color is selected, not Black & White.

Update Printer Driver:

• Visit the HP Support website, download the latest driver for your model, and install it.

Reset Printing System:

• Go to System Preferences > Printers & Scanners.
• Right-click (or Control-click) in the list of printers and select Reset Printing System.
• After resetting, re-add your printer and try printing again.

Check Ink Levels:

• Ensure that the color ink cartridges are properly installed and have ink. Sometimes, low ink levels can affect color printing.

HP Smart App:

• Download the HP Smart app from the Mac App Store if you haven’t already. This app often provides additional printer settings and troubleshooting options.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support