Printing a 2 sided document

[MikeS_62]

I set the settings in HP Smart so that I can print 2-sided documents.

I cannot find 2-sided documents in my app.

[Dragon-Fur]

@MikeS_62 

Welcome to the HP English Community --

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@MikeS_62 wrote:

I set the settings in HP Smart so that I can print 2-sided documents.

I cannot find 2-sided documents in my app.

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Unclear whether

You adjusted the settings to print 2-sided

OR

You cannot adjust the settings to print 2-sided

There are factors that impact both situations.

Start ---

How to Print on both sides of the paper – Duplex – 2-sided

 Print on both sides of the paper with an HP printer

Details / How-to / Examples

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Printer - Specifications

Start at the Specifications

Check whether your paper size and type are supported for Duplex printing.

Product Specifications for the HP ENVY 5052 All-in-One Printer (M2U92A)

For example,

Supported paper size = Letter or Executive

Supported paper type = Plain paper

==========================================

Printer - Load Paper

User Guide

Starting on Page 10

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Printer - Tray and Paper

Check whether the Paper Size and Type in the printer match your job configuration

Open / Close the paper tray on the printer and modify / accept the paper size / type settings

OR

If your printer is on your network, use the Embedded Web Server (EWS)

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

OR

 HP Laser Printers - Using the Printer Embedded Web Server (EWS)

Open your Browser > Type / enter the Printer IP address into URL / Address bar

EWS – Tray and Paper Management

Original EWS

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Settings > Preferences > Tray and Paper (Management)

Select / Adjust settings for Paper Size / Type

Model and EWS version Dependent:  Advanced section

Click Apply to save changes

EWS_9025_Preferences_Tray_and_Paper_Management_All_11

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Printer - Job Configuration

Job setup depends on your Operating System --

HP Smart works in both a supported Windows (or MacOS) OS and in supported Mobile devices.

Example - HP Smart - Mobile - Print Document - PDF

HP_Smart_Mobile_PDF_Print_Transform_14

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Printer - Windows - Duplex "Installed"

Tray / Duplex feature installed? (Model Dependent)

Windows 10

Control Panel > icon view > Devices and Printers

Right-Click Printer > Printer Properties > Tab Device Settings

OR

Windows 11

Settings > Bluetooth & devices > Printers & scanners

Select Printer > Printer Properties > Tab Device Settings

OR

Next,

Under Installable Options

Automatic Duplexing Unit > Select / Verify Installed > OK

And

Tray # = Installed

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References / Resources

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY 5052 All-in-One Printer  

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"