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HP Recommended
Deskjet 2632
Microsoft Windows 10 (32-bit)

Have had this printer a while but only used twice, Today I go to use it and its printing blank pages, have run the HP printer DR and it stating all should be fine, Yet blank pages are not so fine, 

Any ideas please ?

3 REPLIES 3
HP Recommended

Hi @MrsBansheeT,

 

 I'd like to help!

 

To assist better-

 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

 

While you respond to that, let's print a Print Quality Diagnostic page -

  1. load plain paper into the input tray.

  2. Search Windows for your printer model name, and then click the printer name in the list of results.

    HP Printer Assistant opens.

  3. Click Print & Scan, and then click Maintain Your Printer.

    The printer toolbox opens.

  4. On the Device Services tab, click Print Quality Diagnostics Page

Post the Print Quality Diagnostic page here so we can help you further. 

 

You may also refer to this document with steps to fix the " Print Quality Issues" issue applicable for your printer -  Print Quality Issues

 

 Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

 

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

HP Recommended

To assist better-

 

1) Does the copy print out the same way?  YES / BLANK PAGE 

2) What's the application you are trying to print from? Have you tried printing from a different application or device? 

HAVE TRIED FROM VARIOUS APPLICATIONS INCLUDING OFFICE, PAINTSHOP & A WEBPAGE 

 

While you respond to that, let's print a Print Quality Diagnostic page -

  1. load plain paper into the input tray.

  2. Search Windows for your printer model name, and then click the printer name in the list of results.

    HP Printer Assistant opens.

  3. Click Print & Scan, and then click Maintain Your Printer.

    The printer toolbox opens.

  4. On the Device Services tab, click Print Quality Diagnostics Page

     

    WILL DO THIS LATER AS PRINTER IS AWAY AT THE MOMENT & EVERYONE ELSE STILL IN BED LOL, 

Post the Print Quality Diagnostic page here so we can help you further. 

HP Recommended

Sure, keep me posted! 

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