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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printing is leaving unwanted images

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06-20-2023 11:34 AM
Product: HP Color LaserJet Pro MFP M477fnw
Hi Everyone - my printer is an HP Color LaserJet Pro MFP M477fnw. It is out of warranty but I purchased all new HP color and black print cartridges in September 2022. In the last several weeks, the printer prints the page content and also a very faded image of the print content on the right side of the page. I have tried to clean the rollers that are visible - can anyone give me some advice on what roller is causing these unwanted images to print and how to access them and clean them. For example if I print a table - on the right side of the page the table grid also prints in a very faded way and the unwanted image is also half circle shaped. Thank you!
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