-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Printing issue code 0

Create an account on the HP Community to personalize your profile and ask a question
10-29-2024 09:45 PM
Hi @Kahuna16,
Welcome to The HP Support Community.
Thank you for posting your query, I will be glad to help you.
I understand you are getting the error code "0" on an HP ENVY 6052 typically indicates a hardware or cartridge issue. The blinking yellow lights may point to an ink cartridge alignment or installation problem.
Here are some troubleshooting steps that might help:
Check Cartridge Compatibility: Ensure you're using the correct HP ink cartridges for your ENVY 6052. Genuine HP cartridges are recommended to avoid compatibility issues.
Reinstall Cartridges: Remove the cartridges and check for any protective tape that might still be covering the nozzles. Carefully reinstall them and ensure they click into place securely.
Clean the Cartridges and Contacts:
- Power off the printer and unplug it.
- Gently clean the copper-colored contacts on the cartridges and inside the printer using a lint-free cloth lightly moistened with distilled water.
- Let everything dry before reinserting the cartridges and powering on the printer.
Reset the Printer:
- Unplug the printer while it’s turned on, wait 60 seconds, then plug it back in.
- Turn the printer on and see if the issue persists.
Firmware Update: If you can connect the printer to your network, try checking for any firmware updates via the HP Smart app or the HP support site. Update the firmware on an HP printer
Refer to this document: HP ENVY 6052 All-In-One Printer
HP DeskJet, ENVY 6000, 6000e, 6400, 6400e printers - Learn about your printer
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
A_Gayathri
HP Support Community Administrator.