cancel
Showing results for 
Search instead for 
Did you mean: 
Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
mike409
New member
1 0 0 0
Message 1 of 2
82
Flag Post

Printing issue

HP Recommended
Microsoft Windows 10 (64-bit)

My ink levels are full, but the black does not print at all.

1 REPLY 1
Dragon-Fur
Level 16
Level 16
30,750 30,453 2,783 10,205
Message 2 of 2
Flag Post
HP Recommended

@mike409 

====================================================================

Welcome to the HP Community.

Be Aware:

Do not respond to individuals who post phone numbers or email addresses.

Do not respond to individuals who ask you to provide private information in a public Post.

These people might be scammers trying to steal your information / money.

====================================================================

 

Open your printer's home page

Select Category Troubleshooting

Select Topic Print

Select Subtopic Print Quality

Solution Document(s) are displayed

Select and Open document

Follow the solutions, presented in the order to be considered / completed

 

A couple of examples for specific printer series:

HP ENVY 7100, 7800 Printers - Black or Color Ink Not Printing, Other Print Quality Issues

HP OfficeJet 8700 Printers - Black or Color Ink Not Printing, Other Print Quality Issues

Device Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

Open Product Home

Enter the type and name of your HP device

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution"

Dragon-Fur

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation