Printing issue

[mrarrow]

I have an officejet pro 9025 and I have a printing problem, every page I print and on different lines the first letter on that line and/or the last letter will either not print or smudge and this happens throughout the letter, I have gone to best buy and they couldn't figure it out, they said to try HP, anybody have any suggestions?

Thank you,

Bob

[Sneha_01]

Hi @mrarrow,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Please follow the steps for fixing poor printing quality.

• Solution one: Use genuine HP cartridges
• Solution two: Allow automatic servicing to complete
• Solution three: Check the paper
• Solution four: Check the print settings
• Solution five: Check the estimated ink levels, and then replace any depleted cartridges
• Solution six: Print and evaluate a diagnostic page, and then troubleshoot defects
• Solution seven: Check the image
• Solution eight: Replace the printhead
• Solution nine: Service the printer

Please find the detailed troubleshooting in this link:  https://support.hp.com/in-en/document/c04089796

I hope this helps.

Take care and have a good day.

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Rachel571 

HP Support