• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Printing Blank Pages via USB OTG? Here’s How to Fix Your OfficeJet! Click here to check it out!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended

My 6500 A plus color ink is out and we threw away the ink cartridges and bought only black ink cartridges and now the printer will not print

1 REPLY 1
HP Recommended

@Solrac2 

 

Welcome to the HP Community --

 

Not sure it's an "issue" as much as it's just the way the printer is built.

This printer needs all ink cartridges installed and functional (have ink).

Why?

The printer uses the tiniest amount of color ink to maintain itself and to print at all.

 

If you don't think this older printer is worth the purchase of the full set of ink -- and true, "Ink ain't cheap" -- consider purchasing a printer that is closer to what you need. 

 

Be careful, though, OfficeJet Printers want all ink installed,

Consider a printer that only uses two ink cartridges and can stand to print when there is only black in installed.

 

Printer Specifications for the HP Officejet 6500A e-All-in-One Printer Series

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Officejet 6500A e-All-in-One Printer series - E710  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.