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‎03-16-2021 07:25 PM

HP Recommended
Product: HP SMART TANK PLUS 571

Printing is all pink - not red.. have cleaned the printheads etc.. not sure what to do next

Category:
1 person had the same question
3 REPLIES 3

‎03-20-2021 07:13 AM

HP Recommended

@Wen20

 

Welcome to the HP Support Community.

 

Does this happen while copying too?

 

Try the steps from here: https://support.hp.com/us-en/product/hp-smart-tank-plus-570-wireless-all-in-one-series/26342891/mode...

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!

 

 


I am an HP Employee

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‎03-20-2021 06:25 PM

HP Recommended

Hi Betty,

 

yes it happens when copying also.

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‎03-27-2021 03:16 AM

HP Recommended

Alright, did you try the steps from the link?


I am an HP Employee

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