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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
PageWide123
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Printing purple on an HP PageWide 477dw

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HP PageWide 477dw
Microsoft Windows 10 (64-bit)

Following on from this question: https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/HP-PageWide-Pro-477dw-Issue...

 

Has anyone managed to get their PageWide printer to print Purple?

 

I have already checked that it has new HP ink, has been aligned, clean heads, fully updated.  

 

Try printing a square coloured RGB 52, 29, 82 on a PageWide vs another printer (eg Color Laserjet, or another inkjet) and I find that it comes out as Blue on the PageWide, but the correct Purple on other printers.

 

 

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TSHobbs
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I have exactly the same issue.  How can a colour printer be incapable of printing purple?  Our company logo is purple so the printer is largely unusable and the colour fidelity of anything else is highly suspect.

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