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Common problems for INSTANT INK, HP+ PLANS: INK AND TONER
We would like to share some of the most frequently asked questions about Instant Ink. Check out this link: HP INSTANT INK, HP+ PLANS: INK AND TONER. .
Masai4x4
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Printing very oddly around edges of images. Strange box patterns

HP Recommended
HP Color LaserJet Pro MFP M479fdw
Microsoft Windows 10 (64-bit)

The last few weeks I noticed the printer was printing very oddly around the edges of logos and images. See photo below.

 

Questions|Answers
:--|:--
Printer model: | HP Color LaserJet Pro MFP M479fdw
Print Frequency: | 100s a day
Firmware version: | CLRWTRXXXN002.2014A.00
Connection: | Ethernet
Current OS: | Windows 10
# of Machines Tried: | 2
# of Users Tried: | 2
Applications Tried: | Photoshop, Firefox, Adobe Reader
Error Messages: | None

 

#What steps you have already tried?
Tried brand new toners, tried different paper, tried a different tray, tried several cleans, tried several colour calibrations. Tried a factory reset, tried unplugging and plugging in again, tried same with ethernet cable.

I cannot figure it out. It does NOT do this when i print as Greyscale. It prints fine then.

 

https://i.postimg.cc/mr6NwVYc/20210111-164133.jpg 

2 REPLIES 2
Valsimot
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HP Recommended

To eliminate computer/driver from printer issue save a sample as pdf on a USB drive, there is a USB port underneath printer display, insert the USB drive and print sample directly from the printer to see how will it print.




My profile on LinkedIn

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Masai4x4
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HP Recommended

I just tested that, and it still has the issue. I guess my printer is knackered. It is only 15 months old 😞 I don't want to buy HP again after this. Charging £600 for a set of toners as well. Unreal.

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