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HP 8710
Microsoft Windows 10 (64-bit)

Lots of problems printing envelopes after October 2021 windows update! Finally got them printing again, after MS tried to get me to save rather than print them! Then I kept getting mismatched paper error messages. Now they are finally printing again - but the font is all fuzzed out and not readable!

3 REPLIES 3
HP Recommended

Hi,

What exact envelop size are you trying to print?

From your description I would assume the paper settings may incorrect for your print job, or the driver settings may changed

 



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HP Recommended

I found a driver to dl and it fixed it at least for now. Thanks.

HP Recommended

Where did you get the driver?

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